The newest Student loans Company (SLC) told me that, according to HM Funds and you will Customs’s ideas, Really don’t can be found

The newest Student loans Company (SLC) told me that, according to HM Funds and you will Customs’s ideas, Really don’t can be found

I have already been paying my student loan as 2010 inside month-to-month instalments in excess of ?two hundred thru PAYE, yet the equilibrium keeps growing and you may attention fees are ballooning

The situation appears to have began while i altered perform in 2012. Three years later, I came across one to not one away from my personal payments got applied to my membership.

HMRC insisted it was problematic to have SLC. We delivered four years’ property value payslips to SLC double (they missing the initial lot) and you can, immediately following one year, ?several,366 is actually subtracted off my personal loans. You to failed to are the cumulative focus charge. SLC insisted I was responsible for this type of as they was put on a keen incorrectly excessive balance.

That was in 2019. Since then, I’ve been unable to log in to view my account. SLC has variously told me there’s a block on it, that it’s being investigated by HMRC, or, more recently, that it isn’t authorised to discuss the account over the phone. It also insists it is not authorised to send paper statements, so can’t establish what I owe.
EK, London area

SLC passed me on to HMRC, hence guaranteed an urgent research. It appears that once you changed jobs your federal insurance matter is actually blended with a stranger’s, so repayments were resting inside the limbo to possess nine years which have focus accumulating to the equilibrium that, however for brand new mistake, need to have come reduced. What is actually it really is shocking would be the fact SLC and you will HMRC tried to offload you to each other into half dozen ages which you have made an effort to eliminate the challenge, and you may step was just drawn whenever i got on it.

I’ve and additionally setup an excellent ?eight hundred redress percentage, and put steps positioned to quit a reappearance from the question.” SLC, which did not render a comment, has actually at the same time decided you are obligated to pay ?step one,800, but enjoys but really to describe whether or not this includes the unfairly applied interest. Naturally, you desire new unsubstantiated share written regarding. Your own plight would be worrisome enough if it is actually a one-away from. not, most other graduates enjoys reported in my opinion they are being energized to possess costs obtained already paid, or banned out of checking the equilibrium.

Londoner Ce received confirmation from SLC that his loan was paid up in 2019. However, deductions from his salary resumed without explanation in ed each other. “HMRC told me it had received notification from SLC in May to deduct student loan repayments,” he writes. “SLC said this must have been an error and that they would notify HMRC to stop taking payments and I would receive a refund from my employer.

“By September the payments were still being deducted, and SLC claimed that a mortgage-style’ loan, from Thesis Servicing on my account, was to blame. But it confirmed it had no record of anyone with my name.”

HMRC states: “We apologise and now have up-to-date all of our records in order to reflect the latest student mortgage money made to date

“In my last phone call having SLC, it told you it may maybe not offer anymore facts about it mystical loan and this all the it might create are notify HMRC again, but this would occupy so you’re able to two months. HMRC says it hasn’t heard out-of SLC. Very I’m caught in the a beneficial bureaucratic horror which has, to date, prices me personally ?2,100 that i can be ill afford.”

Meanwhile, EW of London has been trying since 2018 to find out how much she still owes. “Every time I am told there is a balance error so there is suppression on my account, which means they can’t provide me with an accurate statement, or an estimate of when this will be resolved,” she writes.

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